“Quick, efficient, courteous!!! From the time I called them to the time the issue was resolved it was about an hour when my air decided to quit on a friday with almost 100 degree weather! The technician was awesome! Great job guys!”
“Thank you for making it so easy to get our air conditioning and furnace maintenance set-up for the year. One call and both our home and our rental were ready to go. Oh, on top of that, your technician showed up on time and was a pleasure to work with. Highly recommend!”
“Rob and Rebecca are top notch at what they do. Keeping tabs on an out of town commercial HVAC system is not easy, but their communication and expertise make my life easier. If I could give Black Tie a 10 star review I would!”
“We had a great experience with this Black Tie! They were reliable, knowledgeable, and professional from start to finish. They took the time to explain everything clearly, answered all of our questions, and completed the work efficiently. It’s refreshing to work with a company you can trust. We highly recommend them to anyone looking for honest, dependable service!”
“You charged my friend $500 to unclog a kitchen sink. 40 minutes. If you add in drive time, it is way too expensive. It comes to $750 per hour. Even lawyers don't get that much per hour.”
“Black Tie Home Services handled my air conditioning serving as part of my Bow Tie Maintenance Plan. I appreciate that they showed up on time, communicated well, and took the time to swap out their shoes when they came in the house. My technician, Rob made me aware of a small impending issue with my outdoor unit. Easy fix since he had the part needed in his van. Black Tie advertises that they do things to a higher standard. They certainly showed it while in my home. I highly recommend this company.”
“The fan was not working on my A/C called to schedule appointment was told going to be $96.00 for service call. I agreed so could get things working. The technician diagnosed the fan motor needed replaced Friday they quoted me price $1,300 and would be Monday if they order the part right away plus another $50 to come back to install. I told them absolutely not. I was charged $96 then another $56 to diagnose the problem. I had another AC company come to replace the motor that same day then found out the freeon was empty. $156 was not worth it let alone what they were pushing to hurry up to commit to the repair for $1,300 plus $50 fee. Will not ever recommend Black Tie.”
“An AC unit went out on one of our rental properties and Josh responded immediately and had a new unit installed the next day! Highly recommend their services.”
“Friendly service. Price was right and took no time in the repair.”